Privacy and Personal Data Protection Policy

Ever Socks EOOD (“Ever Socks”, “we”) values the privacy and protection of its users’ personal data and protects it to the highest possible degree. This Privacy Policy is based on the applicable Bulgarian and European data protection law, including Regulation (EU) 2016/679 (GDPR). Its purpose is to inform you how we process personal data when you use www.eversocks.net (the “Site”), which you accept by using it. This Privacy Policy, the Terms of Use of the Site, the Cookie Policy and all other documents published on www.eversocks.net set out the rules Ever Socks follows when collecting and processing our users’ personal data. These documents do not limit or override your rights under the Bulgarian Personal Data Protection Act or any other data protection law. If you have any questions about this Privacy Policy, you can contact us at [email protected].
Please read this Policy before using the Site or providing your personal data, because by doing so you agree to its terms. If you do not agree with how we use your personal data, please do not provide personal information.
When you use certain services offered on the Site, you provide your personal data voluntarily. Please note that without the necessary information we may not be able to sell you goods or provide a service.

I. Who processes and stores your personal data?

Ever Socks EOOD is a Bulgarian legal entity with its registered seat in Sliven, 1B Zh. Voyvoda St., entered in the Commercial Register of the Registry Agency under UIC 202251156. Ever Socks EOOD processes and stores your personal data in line with this Privacy Policy and is the controller of your personal data under the GDPR and the Personal Data Protection Act.
Phone: +359 879 818 378
E-mail: [email protected]
• We are responsible for giving you further information about the processing of your personal data, and we encourage you to contact us at the addresses and phone number above.

II. Types of personal data processed by Ever Socks

1. Ever Socks may process personal data that you provide and/or data that is publicly available. The main types of personal data processed are:

• Personal identification information (including name, e-mail address, language of communication and other);
• Information about the representative (legal representative or authorised person) of a client that is a legal entity;
• Contact details (phone numbers, postal and e-mail addresses of you or of a contact person you name, and other);
• Financial information (bank account and other);
• Data from an account created on the Site (including name, postal and e-mail addresses, phone numbers and other);
2. Ever Socks may process data prepared and generated by us while providing services and products on the Site:
• Data about the device you use (phone, tablet, computer and other), the operating system, location and IP address
• Data about your preferences for products and services
• Data from our communication with you, your preferences and your satisfaction with our services (activity when using services and features of the Site, complaints, requests, orders and other)
• Information about visits to and use of the Site, including operations, usage history and pages visited;
• Voice recordings of calls made to the Ever Socks contact phone numbers
3. We may ask you to verify, correct or confirm the personal data stored in our database, as we have the right to check that it is accurate.
4. Ever Socks may process information available in public registers. This includes data publicly available on the internet and in public databases, as well as information about clients received from third parties when complying with legal requirements. The purpose of processing this data is to make sure our services are performed properly.
5. Different types of personal data may be processed separately or in combination.

III. Legal grounds and purposes for processing personal data

1. To meet its legal obligations, Ever Socks processes your data for the following purposes:

• Tax and social security checks by the competent authorities;
• Issuing invoices;
• Meeting the obligations for distance selling and sales under the Consumer Protection Act;
• Providing information to the Commission for Personal Data Protection in connection with obligations under the Personal Data Protection Act, Regulation (EU) 2016/679 of 27 April 2016 and other laws;
• Obligations under the Accountancy Act and the Tax and Social Insurance Procedure Code, so that our accounts are kept correctly and lawfully.

2. With the client’s consent, Ever Socks processes the relevant data for the following purposes:

• Creating an account on the Site and recovering a forgotten account password
• Taking part in surveys and promotional campaigns, and being notified about new products and offers
• Marketing of products and services

3. Processing necessary for the legitimate interests of Ever Socks

• Assessing users’ satisfaction with the products and services offered on the Site and the effectiveness of the advertising we show you, so that we can offer relevant advertising that meets your expectations and needs
• Analysing data about customer behaviour, purchase history and preferences

4. Categories of third parties that receive access to your personal data

• Courier companies and postal operators, to fulfil our contractual obligations, for correspondence and communication, and to ship purchased goods;
• Banks handling payments made by and to you;
• Persons providing consulting services in various fields, such as lawyers, accountants, marketing agencies and others;
• Authorities, institutions and persons to whom we are required by law to provide personal data;

IV. How long is your personal data kept?

• Personal data processed to issue accounting and financial documents and for accounting management for tax and social security checks, such as (but not limited to) invoices, debit and credit notes, handover protocols and contracts for goods and services, is kept for the periods set by law for the expiry of public receivables, unless applicable law sets a longer period.
• Personal data processed to manage your account on the Site is kept until you withdraw your consent or object to the processing of personal data for account management.
• Personal data processed for direct marketing is kept until you expressly withdraw your consent to direct marketing or object to the processing of personal data for direct marketing.

V. Your rights in relation to the processing of your personal data

1. General rights

You have the following rights regarding the processing of personal data, which you can exercise while we store or process your personal data by sending a request to [email protected]. You have the right to ask us for:
• a copy of your personal data and access to it at any time;
• your personal data to be updated and corrected;
• your personal data so that you can transfer it to another controller, or for us to transfer it (the right to data portability);
• your personal data to be erased where there are legal grounds for this;
• the processing of your personal data to be restricted, in which case your data will only be stored but not processed. If we refuse a restriction (only in writing), we must give a reason in line with the law.
You also have the right:
• to withdraw your consent to the processing of your personal data at any time with a separate request to Ever Socks;
• to object to the processing of your personal data;
• to object to automated processing.

2. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint directly with the supervisory authority. The competent authority is the Commission for Personal Data Protection of Bulgaria (www.cpdp.bg).

3. Automated processing of data

When you visit www.eversocks.net, Ever Socks uses automated processing in order to offer products and services that suit your needs.

4. Objection to direct marketing

You have the right to object to our processing of your personal data for direct marketing and advertising, and to its sharing with third parties. You can do this by withdrawing your consent to the Policy and the Terms of the Site. You can send an e-mail asking us to stop processing and using your data for marketing and advertising to [email protected].

5. Consequences of refusing to provide personal data to Ever Socks

To make a purchase on the Site and for us to deliver the products in your order, we need certain data to identify you so that we can meet our contractual obligations: the person placing the order, contact details and payment details. If you refuse to provide this data, we will not be able to deliver a product to you.

VI. How we protect your data

Ever Socks applies various protection measures to keep your personal data secure and prevent leaks of personal information.
These security measures include:
– Ever Socks employees have limited access to personal data, and permission to process it in the Ever Socks database is restricted
– we apply all necessary organisational and technical measures required by data protection law, as well as best practices from international standards
– an SSL certificate for maximum security of www.eversocks.net
– security measures are improved and updated to keep up with the latest technology and increase security.

VII. Links to other websites

The Site may sometimes contain links (hyperlinks) to other websites. As we do not operate those websites, we cannot guarantee their security, services or products. Each of these websites has its own policy and terms, which we advise you to read. Ever Socks is not responsible for actions or consequences arising from the use of those websites and the services they offer. If we receive information about unlawful practices on these websites, we will remove all links to them from the Site.

VIII. Cookie Policy

You can find more information about cookies and how Ever Socks uses them in our Cookie Policy.

IX. Changes to this Privacy Policy

Ever Socks reserves the right to update (add, change, move and delete) the content or parts of it (including prices, publications, data, services or other information shown on or related to this site), and to correct any errors, inaccuracies and omissions at any time without notice. When we change the Policy, we will publish a notice and the updated document. All changes take effect once the new document is published. If you have any further questions, please do not hesitate to contact us.